How do I activate MFA to use Instant Transfer?

If you’re an official and want to use Instant Transfer, you must enable Multi-Factor Authentication (MFA) when signing in. MFA adds an extra layer of security to your account, helping to prevent fraud and ensuring that others cannot access your funds.

Regardless of whether you plan to use Instant Transfer, we strongly recommend that all users—including officials, assigners, and school admins—activate MFA. This helps protect your accounts, personal information, banking details, and other sensitive data associated with your Arbiter account.

IMPORTANT: If you have never enabled MFA, start by logging out of your Arbiter account, then follow the steps below.

1. Login to Arbiter.io.

2. You'll be prompted to enroll in Multi-Factor Authentication (MFA).

3. Select Yes.

4. Click Continue.

 

If you choose No, you will not be able to use Instant Transfer. 

5. Enter your Cell Phone Number.

   • Warning: Do not enter a landline or a phone number that cannot receive text messages. Contact our support at 1-800-311-4060 if you need help changing your MFA phone number. 

6. Click Send Code.

7. Enter the 6-digit code sent via text message.
   • If you clicked Call Me, you will receive a phone call from Microsoft and will be given the 6-digit code verbally. 
8. Click Verify Code.

After completing these steps, you will be prompted to enter a verification code sent via text message or verify your identity through an automated call from Microsoft. This verification will occur once every two weeks when you sign in to Arbiter or sign in to a different device.

Related to

• New User