How do I Request an update on an already submitted registration using Correction Required? (Admin Staff)

How do I ask a registrant to update or correct an already submitted registration?

If you have added a new agreement to a registration form, or if a family has submitted information that requires updating, you can easily send a notification to families prompting them to edit their registration accordingly. 

The Correction Required feature allows you to change a registration status such that a family can make any necessary edits. Most schools find this particularly helpful if they need to add a new agreement to a registration form to their online athletic packet. By changing the status of any registration to Correction Required the family will be able to their registration, including the signature area.

This article will show you how to:

• Update registration(s) to Correction Required status
• Notify parents/registrants that a correction is required

1. Log in to your Arbiter Registration account and select Programs from the blue navigation bar at the top of the screen.

2.  Select the Filled Number associated with the program whose registrations you'd like to review.

3. Select the registration(s) you would like to update the status of by using the checkboxes on the left. This selection will prompt the EDIT/EMAIL SELECTED window on the right-side of the page.

             

4. Click directly on the Registration Station drop-down to update it to Correction Required.

                               

5. Select the checkbox Notify registrant of changes to send an email to the registrant(s) about their status change.

Instead of using the default notification note (see below for an example of our default note), you may send a custom note. Only the email address(s) that the family created their account under will receive this notice. To have a copy of this note sent to yourself, or to an email other than the family's account owner email address, enter email addresses in the Copy notification to the the following email addresses field.  You may enter as many email addresses as you'd like, separating email addresses with a comma or a space. 

                                   

6. Select the Update button to save your changes. The notification email will be sent out (see example below):