Adding a Bank Account (Officials and Workers)

Before you can transfer your Arbiter Pay funds to a bank account, you must add your bank account to your profile.  You can add multiple accounts.

Article Sections
Adding a Bank Account for Officials
Removing a Bank Account for Officials
Adding a Bank Account for Event Workers
Removing a Bank Account for Event Workers

Adding a Bank Account (Officials)

1. Sign in to your official account on ArbiterSports.com.
2. Go to the Payments tab.
3. Click on the plus sign "+" on the far-left side next to "Accounts."

4. A 6-digit verification code will be sent to the phone number on your profile. Enter the code to continue.
   • If you do not have a phone number on your profile, you will be prompted to add one. View this help article for more instructions on adding phone numbers: Updating Your Profile - Phone Numbers. 

5. Arbiter uses Plaid, a third-party integration, to securely and easily add your bank account. Click Continue and follow the instructions on the Plaid menu.

6. Select or search your bank institution.

7. Plaid will prompt you to enter your bank login credentials.

8. After you enter your bank login credentials, you will need to go through Multi-Factor Authentication with your bank, which Plaid will guide you through.

9. After the authentication succeeds, select the bank account you want to add and you will be returned to Arbiter with your added bank account shown on the left side of the Accounts page.
   • If your bank institution requires further verification, your bank account will be added as pending on the Accounts page and you will need to wait until this verification is completed on Plaid's end.

Manual Add

If you are unable to find your bank or if you are having trouble adding your bank by entering login credentials, you have the option to manually add an account. Scroll to the bottom of the bank institution list and click Link with account numbers. Follow Plaid's instructions to manually enter your bank details.

• Important Note: Manually adding a bank account with account numbers requires verification of two small micro-deposits which will take a couple of business days to complete. Your bank will add in a pending status, and you will need to return to the Accounts page to verify the amounts of the micro-deposits.

       




Removing a Bank Account
 

1. Click on the 3 dots to the right of your bank information, then click Remove.

        

         2. Enter your 4-Digit Security PIN, then click OK.
 

        

        3. The screen will refresh and the bank information will be gone.



*Please note that Chase bank users will see "Fake" Account numbers to deter potential fraudsters when linking the account through a Third Party such as Arbiter.

            "To help protect you from fraud, we share "substitute account numbers"—they work the same as actual account numbers when used by authorized third parties."-Chase Bank



Adding a Bank Account (for event workers)

1. Sign in to your event worker Arbiter Pay account on ArbiterPay.
2. Click on the My Profile tab on the left side of the screen.

 

3. Click on the Bank Accounts tab at the top of the My Profile screen.

4. Click the Add New button

5. Enter your Bank Information
   1. Bank Name
   2. Address - Not Required
   3. Routing Number
   4. Confirm Routing Number
   5. Account Number
   6. Account Type - Checking or Savings
   7. Name on Account - Enter the name as it shows on your bank account. If the Name on Account you provided does not match your bank account name, the funds will be returned, and you will be charged a $5 return fee.
6. ArbiterPay Direct Payments EFT - Some Payor's have a special type of paying account. By opting into Direct Payments you are authorizing those payors to automatically transfer their payments out of your ArbiterPay account and into your primary bank account at the time of payment. (There is no charge for this feature)
7. Enter 4-Digit Security PIN
8. Click Save

       




Removing a Bank Account (for event workers)

1. Sign in to your event worker Arbiter Pay account on ArbiterPay.
2. Click on the My Profile tab on the left side of the screen.

 

3. Click on the Bank Accounts tab at the top of the My Profile screen.

4. Click on the circle to the left of the bank account you want to remove.
5. Click the Delete button

       
 

 

To learn how to transfer your funds out of your ArbiterPay account, click here: How to Transfer ArbiterPay Funds