Student Registration - Update a Registration's Balance

Accepting payment outside of Arbiter Registration? 

When payment is completed outside of Arbiter, the registration's balance will not automatically update. Only when completing payment through one of Arbiter Registration's payment integrations (MySchoolBucks, PayPal, Stripe) will the registration's balance update.

However, you can now manually update a registration's balance via the PAYMENTS option in the drop-down.

1. First, locate the registration. From the Programs tab, you can hover over the Filled number and delve into a particular section. From the People tab, you can search for the registrant. From the Reports tab, you can view the report containing the registration you'd like to update.

2. On the right of the registration, click the down arrow next to the View button and click Payments.

3. Here, if the registration has a balance, you will see a blue Record Payment button.
4. Click Record Payment and input an amount equal to or less than the balance due. Click Record.

5. The balance will now update and a record of who updated the balance, and when, will appear under Payment Transactions in the Payments section.

6. To remove a recorded payment, click the red trash can icon next to the word completed associated with the recorded payment. Click Remove payment in the pop-up window to remove the recorded payment.

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