How Do I Delete a Group?

Officials do not have the ability to remove themselves from any group. This is a task that can only be performed by a group administrator. Since the assigners pay for the license of each official in their group, they have full rights to manage their users. Here at ArbiterSports, we want to be careful to protect our administrator's group data and not make modifications without their knowledge or consent. For this reason, ArbiterSports typically cannot make changes to a group, including removing officials from groups they no longer want to be a part of. However, there are two things we can assist with in this regard.  


Refer to your assigner

You will first need to contact your assigner of the group and request to be removed. To find the contact information of your assigner, please refer to this help article: How Do I Find Contact Information?
If there is a dispute between you and the assigner about the removal,
unfortunately we cannot get involved. If you are unable to get in contact your assigner, refer to the two steps below.
Removal from Expired Groups

If a group’s license with ArbiterSports is expired for at least 6 months or more, then we can remove you from that group. You can reach out to our customer support staff, we can verify if the group is expired, and then we can proceed with our policies and proper procedures of removing you from that expired group.
Send an Email to the Group Administrator

If you are not able to get in contact with your
assigner to be removed from a group, an ArbiterSports customer support agent will be more than happy to send an email on your behalf to the primary group administrator. Below is a copy of what the email would say:
Dear ________________ (Admin's Name),
We are sending you this email on behalf of ___________ (Officials Name)
 requesting that he be removed from ____________ (Group ID #) 
of which you are an administrator. Due to several policies which protect your group, this is something we are not able to do for _____________ (Officials First Name) as we leave it up to you as the assigner to manage your users. If you are having issues
removing ____________ (Official First Name) that you would like our help with, please let us know and we would be happy to walk you through how to remove them. If you are aware of how to remove the official, then there is no need to respond to this email.  Please reach out to ___________ (Official First Name) directly if you have any questions about this request and let us know if we can help in any other way.

If the group administrator refuses to remove you from a group,
 unfortunately ArbiterSports cannot get involved as we leave the final decision to the group administrator.

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