How do I Refund a PayPal Payment?

Updated Since 9/19/2025

1. Click Programs.

2. Click the number under Filled.

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3. Find the registrant. 

4. Click the dropdown next to Edit.

5. Click Payments.

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6. Click Refund Online Payment.

7. Type the value.

8. Click Refund. 

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A full refund will cancel the registration and update the payment status to "Refunded". A partial refund will update the payment status to "Partial Refund" but will not cancel the registration.

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An email will be sent to the family and your organization stating the refund has been processed.

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