Sample Letter: Announcing Student Registration - Athletics

We borrowed from announcements written by customers to introduce Arbiter Registration to their participants. Feel free to use the text below in your communication about using Arbiter for your online registration.

Greetings!

We are excited to announce that we are now offering the convenience of online registration through Arbiter Registration, formerly known as FamilyID, which is now part of the ArbiterSports (www.arbitersports.com) family!
Arbiter Registration is a secure registration platform that provides you with an easy, user-friendly way to register for our programs, and helps us to be more administratively efficient and environmentally responsible. When you register through Arbiter Registration, the system keeps track of your information in your profile. You enter your information only once for each family member for multiple uses and multiple programs.

 BEFORE YOU REGISTER:

(Include any information here about requirements that must be met in order to register. For example...Physical Exams, Online Concussion Courses Videos)

INFORMATION NEEDED TO REGISTER:

It will be helpful to have the following information handy to allow for the accurate completion of your online registration.

• (example: Doctor information, Health Insurance Information, Student ID) 

REGISTRATION PROCESS:

A parent/guardian can register by clicking on this link: 

(Enter the link to your landing page here. This URL can be found using the 'Links' button on your Programs page)

Registering as a new user on Arbiter Registration is simple. Follow these steps:

First, create and activate your Arbiter Registration account.

1. If you have not already done so, create an Arbiter Registration account here.
2. After you sign up for an account please check your inbox for an Activation Email from Arbiter Registration. You'll need to click the link in that email to activate your account.
3. Once you have activated your account, you will be ready to register for our program! Please click here to read a help article on how to register for the first time.

(Include the following step if YOU ARE NOT collecting money via Arbiter)
No Payment Required or Alternate Payment Method (check, cash, non-Arbiter Registration payment site) 

 4. Click the blue Submit button. After selecting Submit, the registration will be complete. You will receive a completion email from Arbiter confirming your registration.

(Include the following step if YOU ARE ENABLING PAYMENT via Arbiter Registration)

For credit or debit card payment through Arbiter Registration (MySchoolBucks, Stripe, PayPal):

5. Click the blue Pay & Submit button.

6. On the next screen, select Proceed to Payment to be directed to the payment processor (Stripe or PayPal or MySchoolBucks).

7. In PayPal, you can use a PayPal account, debit card, or credit card. You will need to select whether you want to pay with PayPal or to pay without a PayPal account. 

7A. In Stripe, you may use a credit or debit card to process your payment. Input the cardholder’s full name, the card number, expiration date and CVC code.

7B. In MySchoolBucks, you may log in to your MySchoolBucks account or use a credit or debit card to process your payment. Input the cardholder’s full name, the card number, address and any other required information.

8. After you click  Pay, you will receive a completion email from the payment processor confirming your payment and an email from Arbiter Registration confirming your registration.

At any time, you may log in to Arbiter Registration at www.arbitersports.com to update your information and to check your registration(s).
To view a completed registration, select the Registrations tab in the blue menu bar at the top of your screen.

Support:

• If you need assistance with registration, contact ArbiterSports at: [e-mail] or 800-311-4060.
• Phone support is available Monday through Friday 6 AM – 5PM MST, Saturday 8 AM – 4PM MST* and Sundays 10 AM – 6PM MST* 

  *Saturday and Sunday phone hours are for Arbiter Registration calls only. All other support issues are supported via email.