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V414 - 7/25/2024 |
SCHEDULING
Adding Non-Roster Staff to Teams
Schools will have the option to add a coach to the Team Roster and choose whether to show that coach on the publicly available rosters.
Partner API Updates
- We have added a GetCrews call that allows partners to pull crew information for sports where crews have been set up.
- We have added a GetAlignment call that allows partners to pull back alignment data if alignment has been set up for schools under the group.
- We have added the ability for partners to get coaching staff information in the GetTeamsWithRosters call.
- The bill-to will now be available in the GetGames and GetGamesByUniqueGameIDs call.
- Team instance ID will be included in the GetGames call
- Partners will be able to pull back all phone numbers and addresses for officials in the GetOfficials call.
Alphabetized Staff List
The staff list in ArbiterGame and in the school list for 360 Admins will now be alphabetized by last name as well as by role.
Reports in Chronological Order
The All Events and Transportation reports have been fixed and will now show all events for each day in chronological order.
Mobile App Fixes
- We fixed an issue where pending games could be viewed in the app by some officials. Pending games will not be viewable by officials in the mobile app.
- Brand new users who would login to the mobile app were getting taken to the desktop view of Arbiter and not being routed into the app.
PROFILE
FIXES
- Fixed an issue where some school admins were unable to add other users to their school.
- Fixed an issue where you were unable to change your address to be public/private.
ELIGIBILITY & REGISTRATION (OFFICIALS)
NEW
Eligibility Information Available in the App
- Eligibility for the current school year will now show for users in the mobile app. Users will be able to check the eligibility status for any eligibilities they are currently pursuing.
- If a State is enforcing eligibility, schools will now be able to track whether the officials for their games are eligible through the mobile app when viewing a game's officials.
IMPROVEMENTS
- We have added more detail on the monitor eligibility page so Admins can see at a glance which tasks a coach or official has completed in their eligibility progression. When you hover your mouse over the requirement, it will give you more details (see below).
- Schools now have the ability to filter by sport on the monitor eligibility page. This will help them see how all coaches are doing in their eligibility progress for a specific sport.
- States now have the ability to filter by school on the monitor eligibility page. This will help them get a more focused school-by-school view of eligibility progress.
- For custom field eligibility requirements we will now display the specific date entered instead of just a ✅ or ❌. This will help the state, school, and coach know exactly what they have to do to become eligibility for a specific requirement type (see below)
*In this example their CPR Expiration must expire AFTER the end of the season (June 30) in order to be valid. That's why it displays in red even though it's in the future.
FIXES
- Fixed an issue where registration late fees were turning on too soon and early fee discounts were turning off too soon. These fee rules should again calculate correctly now.
- Fixed an issue for USSF certifications. When setting up eligibilities, the options were not showing. This has been resolved.
PAYMENTS
FIXES
Fixed an issue where some payments would get stuck in processing. Those payments will now process successfully.
STUDENT REGISTRATION
NEW
- Customers are now able to access the translation option prior to logging or creating their own account!
- There is a new program type option to select from when creating programs: Volunteer.
- Text messaging has been a hot topic for student registration communications, and we endeavor to learn more about the interest, potential usage, and more. In order to understand our assumptions better, we have launched an in-product test for a short period of time. If users select the “TEXT” button, a new, informational tab will open to gauge interest.
- Administrative users are no longer able to create a new organization from within the product. Where this option previously appeared, a “Create Program” option now does. This gives customers a more simplified management of their data as it does for Arbiter.
- The College Advisor modal now auto-populates with registrant information in parody with the NCSA modal.
IMPROVEMENTS
- Customers who are not currently taking advantage of our Injury Management feature, will see the improved marketing landing page when selecting the Injury Management tab or pop-up in the Organization→ Users area.
- The following auto-email templates were updated to remove out-of-date language and fix mail-merge issues.
1. First Expiring Subscription Notification emails
2. Restricted Expiring Subscription Notification emails
FIXES
Signature validation is now pulling from the correct parent (primary or secondary) regardless of validation order.
V413 - 7/10/2024 |
SCHEDULING
Updates in the Mobile App for Officials
- Officials will be able to see the assigner's contact information when viewing the game details of an assigned game in the mobile app
- When editing blocks in the app, we will leave the date and time previously selected instead of updating date and time to the current date and the current time.
- The Profile and Settings page have been redone to allow for additional buildout of future features, including eligibility information, which is coming soon.
Fix for Arbiter360 Admins - Coach Scope
- 360 admins will now be able to control whether a coach is scoped to a team or not. Previously, this could only be managed by someone at the school.
ELIGIBILITY & REGISTRATION (OFFICIALS/COACHES)
IMPROVEMENTS
We now display when an eligibility requirement closes from the official/coach dashboard. So, if a test or registration is closing soon, they will see that from the eligibility dashboard instead of only seeing that on the test or registration itself.
FIXES
- Fixed an issue where eligibility requirements were not calculating correctly for officials and coaches. We will now display the correct number of completed and required eligibility tasks on their dashboard.
- Fixed an issue where certain officials were not allowed to take a test even though they should have been.
STUDENT REGISTRATION
IMPROVEMENTS
Sports are now listed in alphabetical order! This affects the dropdowns located in the student transfer area, injury management, and program section creation.
Hyperlinks to set up organization payment accounts have been re-colored and highlighted in the organization → payment methods area
FIXES
- Updated the signature validation to allow for spaces and middle names without error, and re-directed the page to the appropriate field when a signature is incorrect.
- Fixed: The refund button was not appearing for organization users as expected in the payment tab.
V412 - 6/26/2024 |
SCHEDULING
We have migrated all of our current scheduling text notifications to a new platform which will ensure all mobile users are receiving text notifications they have opted-in for. Verizon users had seen a decline in those notifications, but these changes have resolved those issues for Verizon users.
PAYMENTS
Users will receive a success message in the mobile app after any transfer of funds.
ELIGIBILITY & REGISTRATION
IMPROVEMENTS
We've improved our eligibility platform to support coach eligibility and have enhanced a few areas that will be beneficial for coaches and officials.
Custom requirements can now be managed by date or by yes/no. This will allow more flexibility when tracking eligibility requirements for coaches and officials.
FIXES
We have fixed the issue where discount codes were unable to be applied at checkout.
An issue has been fixed on the Monitor Eligibility page where the user would get an error page if trying to Mass Enroll officials while using the Custom Date Filter.
STUDENT REGISTRATION
NEW
The NCSA modal now auto-fills with the user's previously completed registration fields, simplifying submission and enabling students to receive the benefits of our partnership with NCSA easier.
IMPROVEMENTS
Attachments now open in a preview in a new tab by default, enhancing user experience and compliance. Previously, attachments were automatically downloaded to the local computer.
In the Organization -→ Users display, now all active users will appear alphabetized by last name.
FIXES
Hyperlinks are now displayed in the expected, identifying blue color instead of black to enhance the user experience.
Updated back-end connection to our partner, CollegeAdvisor, to ensure students are receiving the benefits they sign-up for.
V411 - 6/12/2024 |
SCHEDULING
NEW
You can now view the Coaches Roster in the ArbiterSports app. Players Roster is already available but will now show multiple positions if players have more than one position.
IMPROVEMENTS
The team participation report has been updated to include postseason eligibility information.
FIXES
Fixed an issue with the system admin merge tool where users were not able to be merged.
PAYMENTS
FIXES
Fixed an issue where youth officials could not sign up for ArbiterPay.
ELIGIBILITY & REGISTRATION (OFFICIALS)
FIXES
- Fixed an issue with discount codes not being applied when checking out during registration.
- Fixed an issue with users not getting marked as giving consent to background checks when completing a registration that required consent to be given.
- Fixed an issue where admins could not upload tests via an Excel file.
STUDENT REGISTRATION
NEW
A new type of organization is available in Student Registration! State associations can now utilize our state-wide transfer tools which streamlines transfer processing and oversight for member schools.
- Administrative site enhancements to identify and set parameters for Transfer-Only organizations
- Landing page edits and limitations for organizations denoted as Transfer-Only
- Creation of and stipulations for the Student Transfer template available to Transfer-Only organizations
IMPROVEMENTS
The NCSA section and modal visuals have been updated to modernize and reflect their current branding.
FIXES
The Injury Log in our Injury Management tool was not reflecting the date of a student being cleared to return to play. Now, when the “Injured” field is updated to “No: Cleared” or “No: Other” the appropriate date appears on the Injury Log
V410 - 5/28/2024 |
SCHEDULING
NEW
- Game Reports have been added into the mobile app for officials. Officials can add scores and comments for games that have been completed.
- Officials can now access the Payment tab in the mobile app. Officials can currently see their account balance and view their transaction details. Officials will be able to transfer funds to bank account in the next sprint.
IMPROVEMENTS
The Team Roster report has been updated to show athlete's multiple positions if an athlete has two positions.
FIXES
- The merge tool for Arbiter admins now works for site, team, and bill-to merges. We will fix the user merge process in the next release.
- Contacts were unable to view team and site lists when going into an association's account.
USERS
FIXES
- When adding users you can again use special characters in emails.
- When adding users it will stop you and display a message if you have reached your license limit
- Fixed an issue where importing users was not updating the number of official licenses you had used in your account.
- Eligibility badges will again be displayed on a Official's profile.
ELIGIBILITY & REGISTRATION (OFFICIALS)
FIXES
Tests were closing early for officials. We fixed it so that the test will be available to take as long as it's open.
STUDENT REGISTRATION
NEW
The team is continuing work on Transfer-Only organizations - stay tuned for the full functionality coming soon!
IMPROVEMENTS
- The Log New Injury page locks 48 hours after submission. Previously, fields could still be manipulated after the lock, causing confusion. With this update, fields will be unclickable and greyed out after the 48-hour lock, enhancing the user experience.
- Additionally, the Log New Injury page has been updated to condense its length and reposition parent/guardian contact information for a more streamlined input process.
FIXES
Custom fields associated with a program can no longer be deleted or archived, ensuring better control and organization within the program.
V409 - 5/15/2024 |
SCHEDULING
NEW
- Coaches who are scoped to specific Teams will only receive notifications for the teams they are scoped for.
- Coaches who are scoped to a Team will have the scope icon displayed next to their name on the Staff page
- Athletes can be given up to two positions on a Team Roster. Team roster positions will now show up in abbreviated form (OL, 1B, LW, MGR).
- Viewing, Adding, Editing, and Deleting blocks has been added to the ArbiterSports App. Download the new app for officials in the app stores today. We will begin work on building Payments for Officials in the app next.
Apple Store
Google Play
IMPROVEMENTS
- The GameScheduleChange text notification has been moved to our new hosting platform and all users should begin to receive those text notifications again.
- ArbiterLive team roster printout has been updated to include team coaches. We will also show multiple positions in ArbiterLive for players if the player has two positions selected for a team.
FIXES
- The Android app was crashing for users when attempting to update. A new version of the app was released on 5/8 that fixed the crashing of the app. Please make sure you have the latest version of the app installed.
- Assigners in Texas and California were unable to load the list of schools when adding teams. We have increased the load time for that schools list to help with the large number of schools in TX and CA.
USERS
IMPROVEMENTS
- Improved the Add User experience. There is now a “Next” button you can click after you enter the new user's email. Also, there is an X to close the modal and return to the previous screen.
- When importing workers in a school, you can choose whether the file you are importing is employees or contractors.
- Made the prompt more clear when you attempt to close the profile modal with unsaved edits.
FIXES
- Able to mass update active/inactive status again.
- States acting as schools will get the correct list of roles when adding users in those schools.
- Fixed an issue where filtering for sub-group officials would show officials that had been deleted in the sub-group.
ELIGIBILITY & REGISTRATION (OFFICIALS)
FIXES
Fixed an issue for states unregistering officials from a sport. They should now be able to easily unregister those officials.
STUDENT REGISTRATION
NEW
Our team is working to create a new, non-subscription, type of Organization within Student Registration - “Student-Transfer Only.” These organizations will only have the ability to create a program for student-transfers. This allows governing bodies, such as State Athletic Associations, to streamline their oversight of a difficult process. This sprint includes work on:
- Student Registration Administrative page
- Navigation for Transfer-Only User
- Program Creation
IMPROVEMENTS
- When an initial injury, addendum, or treatment history card is logged, the information is locked from editing after 48 hours has passed. While this worked as intended, users were still able to select fields as if making edits, causing confusion. Now, after the 48 hours has passed, the user can only view without manipulating any fields.
FIXES
- Fixed an incorrectly loading page when selecting the Treatment History Breadcrumb in Injury Management.
- A FamilyID logo was discovered during testing of the Injury Management Treatment History, and has been replaced with ArbiterSports.
V408 - 5/1/2024 |
PAYMENTS
FIXES
- We resolved an issue where Schools were not able to set up their pay accounts.
- Admins attempting to Mass Pay officials with a csv file was breaking in some cases. This has been fixed.
PROFILE
FIXES
- Newly added phones were not showing on the Notification Preferences page. This has been fixed.
- We resolved an issue where some phone numbers were changing by one digit.
- We resolved an issue where the switch views section wasn't loading correctly for Schools.
STUDENT REGISTRATION
NEW
- Two additional fields were added to the Initial Treatment log
- “Returned to Activity” indicates if the athlete returned to play at the time of injury
- Added the ability to upload files
IMPROVEMENTS
Improved the Initial Treatment log flow and options based upon athletic training feedback.
V407 - 4/17/2024 & 4/23/2024 |
Student Registration was released on 4/17/2024.
Scheduling, Payments and Eligibility was released on 4/23/2024.
PROFILES
IMPROVEMENTS
We have made changes to editing profiles and adding new users. You can now edit and add on-the-fly instead of navigating from page-to-page to get these tasks done.
Editing your profile - To edit your profile, click your picture in the top right.
Modify your personal information from this page (name, address, phone, etc.)
Adding users - To add new users, click the + sign and enter the user's information.
You can also import users from the same screen.
Edit other user's information as an Admin - Click the edit pencil to modify the information of users in your organization.
SCHEDULING
NEW
Managing Team Rosters - Schools can now designate whether students qualify for the postseason. Athletes can also be given two positions on a team now. Additional updates will be made to reports in ArbiterGame and ArbiterLive to display the new postseason designation and multi-position athletes.
Schools can manage their coaches and players under the Team Roster
State Association Staff Report - State Associations will be able to pull a staff roster for all of their member schools. The roster can then be sorted by specific roles and will include contact information for the various staff members.
Assigner Auto-Accept Warning Message to Schools - Assigners will be able to provide schools with a message if the schools try to add or edit games that are outside the associations Auto-Accept period. The new preference can be found under Settings>Preferences. If no message is provided, the school will not receive the warning message when adding or editing games.
Schools will receive warning if a message is provided by the association.
Warning message that will show up for schools adding or editing games
IMPROVEMENTS
The evaluation email reminder will now display the subjects of the evaluation in the Email Subject Line instead of always showing the name of the officials who worked the game.
FIXES
We have converted the NewGameAssignment text notification to a new service that will allow all users to start receiving the NewGame text notification again. This includes Verizon users who are currently not receiving text notifications.
STUDENT REGISTRATION
NEW
We now have 7 more data points available to be accessed for future ArbiterSports Dashboards.
IMPROVEMENTS
When registrants complete an agreement, they must correctly enter their first and last name in the primary and, if included, secondary signature fields. If incorrect, an error message will appear stating "The signature does not match the name we have on file" and block forward progress until corrected.
Updated the injury management field of “Where Injury Occurred” to “Occurred During” to better reflect the options to select from.
FIXES
When creating a new injury log, users were selecting “save” and receiving an error message. Users were then attempting to recreate the same injury log, assuming the previous didn't save. However, each attempt was being saved, and results in duplicates. The page has been fixed to not show an error, and upon saving a new injury log the user is redirected back to the appropriate page.
V406 - 4/3/2024 |
Scheduling
NEW
Coaches in ArbiterGame. We are really happy to share we're expanding your coach management tools within Arbiter:
Add your coaches to teams and limit their visibility to those teams under the Team Roster page.
Select a coach and choose the Scope option to limit coach visibility
Coaches can be given titles specific to their role for that team (Head Coach, Assistant Coach, 1st Base Coach, Offensive Coordinator, etc.)
Give your coaches their team specific role
Coaches that are scoped with limited visibility will only have access to their assigned teams when navigating throughout the ArbiterGame dashboard, including on the schedule page and when creating games.
Coaches that are scoped can be identified by the icon you see above
Track which teams have coaches set up with the new column on the Teams page in ArbiterGame. The color of the whistle will change to green when a team has coaches set up for the current school year.
Status icon will update if the team has data for the current school year
IMPROVEMENTS:
When assigning, if the assigner is making updates to the schedule on a page other than page 1, we will now return that assigner to the page where updates are being made. Previously, the assigner would be returned to page 1 of the schedule.
FIXES:
Mobile App: Scores were unable to be added or edited. School admins with access can add and edit scores in the mobile app for their schools.
Evaluations: Completed evaluations were not showing the Home and Away teams. Home and Away teams will be displayed on completed evaluations.
Eligibility & Registration (Officials)
FIXES:
If using a custom date filter under Monitor Eligibility, the filter would reset when navigating away from the page and returning. That functionality has been fixed to where your date filter will save until updated.
V405 - 3/20/2024 |
Scheduling
NEW
The Coach role in ArbiterGame has been separated into two separate coaching roles, Head Coach and Assistant Coach. All users who were previously a Coach role will be converted to a Head Coach role.
Coming Soon! - Schools will be able to assign coaches to teams and scope the coaches to their specific teams.
IMPROVEMENTS
Assigners can now choose to include Custom Game IDs on the Game Reports.
FIXES
Fixed an issue with scores not showing for Assigners in the Game Reports.
Eligibility & Registration (Officials)
FIXES
Fixed an issue where the Primary Association Report was including deleted officials.
Student Registration
NEW
Developed an initial treatment viewer page for Injury Management (IM) to enable viewers and family accounts to access relevant information.
IMPROVEMENTS
- Continued to improve on Injury Management (IM)
- Users now have the ability to download the injury log as a pdf
- Removed a non-functional “Share with Parent/Guardian” button from the viewer and family Injury Management views to improve user experience
- When reporting a new injury, users can now select participants from archived programs
- Adjusted IM Viewer permissions to only show the attendance on the IM tab
- Adjusted IM Administrative permissions and tab to display correctly based on IM checkbox selection.
- Improved security for registration file storage by updating generated urls.
Updated the logo from FamilyID to Arbiter on the interim loading page during transitions from the carts page to any payment page.
FIXES
- Fixed an error message that was incorrectly displayed when opening injury logs.
- Resolved issue displaying "undefined" parents in student injury records; now shows correct parent information.
- Fixed the limited visibility and navigation to the Injury Management tab from the Invitations tab, ensuring content loads in the same window.
V404 - 3/6/2024 |
Scheduling
FIXES
- Officials accepting or declining games from the New Game email were not being processed. We have made a fix so that officials can continue to accept or decline games from the New Game email.
PAYMENTS
FIXES
- Fixed an issue where schools could not edit columns on the payments page.
- Fixed an issue where admins could not email all users their 1099s.
ELIGIBILITY & REGISTRATION (OFFICIALS)
FIXES
- Fixed an issue where admins could not unregister an official from a sport.
- Fixed an issue where admins could not add a logo on a registration.
- Fixed the custom date filter on the Registration Payments page to render the correct results and allow the user to pull the Registration Payments report with the correct custom dates.
STUDENT REGISTRATION
IMPROVEMENTS
- Included File Upload Button within Injury Management so that users can now update treatment histories with any relevant files.
- Finished Share with Parent/Guardian button for Injury Management treatment history so users are able to share specific treatment cards to families.
- Renamed “Notes to Coach” to “Injury Notes to Coach” to prevent confusion for a similarly named field within the platform.
- Updated the Injury Log UI to show same-day updates made when adding additional visits for treatment histories.
- Included Permissions Logging for Injury Management permissions within the Users tab so that users can now see who has injury management permissions, when they were granted it, and who granted those permissions.
FIXES
- Fixed an issue where the incorrect text was showing up for a field within Injury Log.
- Fixed an issue where columns in the Report New Injury were swapped incorrectly.
- Fixed an issue where the most recent physical file was not being pulled into the file upload field in the initial treatment history page.
- Fixed an issue where the name search filter did not search properly when inputting a short string of characters instead of the whole name.
V403 - 2/21/2024 |
SCHEDULING
IMPROVEMENTS
The Student Registration link in ArbiterLive will now take the user directly to the entities program page.
Group Specific levels are now available in the Partner API.
Grad and class year will now be available for a student on a team roster
FIXES
The Add/Deduct report was throwing an error message.
ELIGIBILITY & REGISTRATION (OFFICIALS)
FIXES
Fixed an issue where test results were not updating on an official's eligibility. Now, when a test is completed and passed it will update on their eligibility dashboard right away.
V402 - 2/7/2024 |
Site Updates
Officials Consolidation
Officials will now be sent directly to the Dashboard page within their Arbiter account after logging in. Officials can manage all of their daily tasks for any of their assigning groups from the one My Account dashboard.
Updating Status of Games in ArbiterGame
When updating the status of a game or games using the 'Action' tool, associated parties will now be shown the details related to the games where the status is being updated.
Provide Feedback
Users will now have the ability to provide feedback from within their Arbiter account. To do so, click the profile image in the right-hand corner and select ‘Give Feedback’. This feedback is sent directly to the product team for analysis.
V401 - 1/24/2024 |
SCHEDULING
NEW
Schools are now able to export a full list of their officials! Schools can use the new 'Export Officials' feature to pull an excel spreadsheet with their official's information from a school's account. Schools can then use that exported spreadsheet to import those same Officials into another school's account. This will allow schools to easily share lists of officials.
IMPROVEMENTS
School users who have ONLY one School account and any amount of Contact roles will now land in their school account to be able to manage everything in one place!
FIXES
Some of the dates for the Accept-By-Dates in the New Game Email for officials were being set incorrectly when manually assigning the slot as published or when updating a slot status to Publish from Pending. The dates will now be the ones set by the assigning Association.
The Forms page for officials would return no forms if they were only a part of one Associations. They will now see forms regardless of the number of groups they are in.
V325 & 326 - 1/10/2024 |
SCHEDULING
NEW
- Create New Alignment: State Associations can now enter their current and future School alignment structure within Arbiter. This gives all States the ability to properly manage their alignment from year to year during realignment. States will be able to choose how many levels their alignment has, and the alignment types the State supports. Once the structure is built, States can add schools to specific alignment levels.
States will be able to specify school year, sport, gender, season and the structure type for their alignment
FIXES
- Phone numbers were not being included for when a School would export their list of Event Workers.
STUDENT REGISTRATION
This release we've made progress on an upcoming major feature for Injury Management!
We also fixed a few customers reported issues:
- Participant Editing Fixed:
- You can now edit participants directly from a filled report without any issues - Improved People Tab Visibility:
- All participants are now consistently visible in the people tab, resolving a previous bug - Consistent Cloning Fix:
- Cloning a program will no longer affect the filled number report format
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