Welcome to the 2025 Release Notes!
Every other Wednesday, Arbiter’s Product Team works hard to roll out new updates across all Arbiter products. Each release is called a Sprint—a collaboration of product owners, developers, designers, and engineers who come together to brainstorm ways to make our products more user-friendly, valuable, and best-in-class.
Under the Sections menu, click on the date of the Sprint release to view what was changed, updated, fixed, or newly created on that day.
Click on images to enhance if necessary.
Sections
Sprint 524 (12/17/2025)
Scheduling
New Sports/Activities
- Adapted sports (Bocce, Basketball, Bowling, Hockey, Soccer, Softball, Swimming, and Track & Field, Game Day Cheerleading, Clay Target, and Chess have been added as options to use when building teams and schedules in Arbiter.
Bug Fixes
- Coaches who are scoped to teams were still receiving Declined Contract notifications for teams other than the teams they are scoped for. Coaches who are scoped should only receive notifications related to those teams.
Pay
Improved sign up
- It's easier than ever to sign up for a pay account as a school or association. We have streamlined the process to collect business and personal information so you can start paying your officials and workers more quickly.
Student Registration
IMPROVEMENTS
-
Student Transfers –
-
Template Publishing Options Update: Updated the template
publishing options to enable Student Registration administrators to better
assign templates. Renamed All to All Non-Student-Transfer Only and Annual
to Annual All Non-Student Transfer Only, preserved None and Student Transfer
Only, and added a new All Organizations optio
- Removed the term “Varsity” in Student Transfer: Updated the student transfer registration form to use “Activity Participation” instead of “Varsity Participation.” Field labels have been revised to reflect inclusive, state-agnostic language (for example, “List activities (10 max)”), and the updates apply across all relevant templates and workflows for consistency and clarity.
FIXES
- Improved Error Messages for Missing Required Fields: Resolved an issue where program cloning or template creation showed vague or misleading errors when required fields (such as Type) were missing. The system now displays clear, actionable validation messages that guide users to the fields needing attention.
- Registration Date Sorting Fix in Reports: Fixed an issue in Student Registration reports where sorting by Registration Date ignored the time of submission. Registrations are now sorted by both date and time, ensuring same-day entries appear in the correct order and improving report accuracy and trust.
- Checkout Total Fix When Adding Sections: Fixed a UI issue where checkout incorrectly showed $0 due after adding a new section to a completed registration. Totals now recalculate correctly—adding section fees when applicable and leaving the balance unchanged for no-fee sections—ensuring accurate payment collection.
Arbiter Websites
Improvements
- Billing Status Notice for Websites: When an account’s billing is not up to date, Websites now display a clear notice with instructions on who to contact to renew the account. This ensures customers understand next steps and can quickly resolve billing issues to restore full site access.
Customer's display
Mobile Apps
Improvements
- Sport Specific Scoring Enhancements: Users (Admins & Officials) can now add detailed scoring information for specific sports directly from the mobile app.
- Baseball & Softball: Inning selection
- Hockey, Field Hockey, Lacrosse & Water Polo: Overtime & shootout status
- Soccer: Overtime & penalty kick selection
- Basketball, Football, Flag Football, Rugby & Wrestling: Overtime status (introduced in the previous release)
- Volleyball: Set tracking (upcoming in a future release)
Bug Fixes
- Resolved an issue where extra padding appeared on the “Add Block” screen, causing the info/helper icon to be misaligned and too far from the title text.
- Fixed inconsistent spacing on the “View Game” screen for a more uniform layout.
Important Reminder
Support for the Legacy ArbiterSports for Officials App will end on March 1, 2026. All officials must transition to the new Arbiter App to continue accessing features and updates.
- Download the Arbiter App:
- iOS (App Store)
- Android (Google Play)
School Directory
- States now have the ability to add attachments on email communication to their member schools.
Sprint 523 (12/3/2025)
Scheduling
Bug Fixes
- Assigners were unable to add additional away teams to games/meets if there was a scheduling conflict with that game/meet. This was preventing sports were two genders are competing at the same time from being properly scheduled with the correct teams.
- Archived positions were added to games when changing levels on a game
- League Schedulers were unable to publish games if using an odd number of teams
Student Registration
IMPROVEMENTS
Student Transfers –
-
Added Text Formatting Options: Organization users can now format student transfer question descriptions using a rich-text toolbar. Bold, italics, underline, bullet points, links, and tables are now fully supported—and formatting will stay consistent across setup, preview, and the live registration form. This update makes it easier to provide clear instructions and context to parents, mirroring the same formatting options available in the email messaging editor.
- Improved Transfer Status Formatting: Transfer status updates sent from Student Registration to Arbiter are now cleanly formatted for better readability. Previously, all status values were returned as one unformatted string, making them hard to distinguish from user-entered comments.
FIXES
- Discount Removal Checkout Fix: Fixed an issue where registrations marked Correction Required showed $0 due at checkout after an organization removed a discount. Totals now recalculate correctly, ensuring families see the proper amount due and preventing unpaid registrations from being submitted.
- Attendance Dropdown Fix in Reports: We fixed an issue in Student Registration reports where the attendance tracking dropdown wouldn’t update after a selection, and selecting a value in Recurring Email unintentionally triggered an attendance update. Dropdowns now behave as expected—attendance updates only when a user selects it directly, ensuring accurate tracking and a smoother report creation workflow.
Arbiter Websites
Improvements
- Basecamp - User Management Module: We have introduced a full User Management module in Basecamp. This upgrade gives Admins with higher roles better control over user access across all Arbiter Websites. It is now possible to create users, assign roles for specific sites or domains, update or remove access, and send password reset links without needing to go into each site. Bulk role assignment is also available to speed up onboarding.
-
Site Defaults and Global Short codes in Local Value Mapping: The Local Value Mapping screen has been enhanced with new options for setting site defaults and global short code values. You can now define reusable items such as contact email, tagline, social links, and widget keys in one place. These values can be inserted anywhere across the site using simple short code tokens. This makes setup faster and ensures consistent information across templates, widgets, and content blocks.
Bug Fixes
- Page Visibility Fix: An Admin user in UCPS (Union County Public Schools) reported seeing only some pages instead of full access. This issue has been resolved. Access now reflects the correct permissions, and all expected pages are visible again.
Mobile Apps
Improvements
- Redesigned Officials View: The officials view now features a more intuitive layout, making it easier to review all assignments at a glance, quickly accept them, and seamlessly switch between agenda and calendar views.
- Basketball Overtime Status: Users can now indicate if a game went into overtime when submitting scores in the app.
- Note: This functionality will be expanded to all applicable sports in future releases.
Bug Fixes
- Fixed an issue where schedules and games were not appearing for some users on the Home tab. The view now shows your favorite team’s next two upcoming games, including today’s events, with a “See All” option for the full schedule.
- Fixed an issue that prevented some users from signing in unless they force-closed the app.
School Directory
- States now have the ability to filter by school type (e.g. High School, Middle School). This allows states to still have middle schools aligned under their account while giving them flexibility to not always see them.
Sprint 522 (11/12/2025)
Scheduling
Publishing imported games
- Games that are imported by assigners will default to Published and show on both school's schedules and ArbiterLive when added.
Bug Fixes
- Archived games were being included when Assigners would export games using the different reports available on the Schedule page.
- Game Change notifications were not being sent to all staff members listed at a school.
- The sport of STUNT was updated.
Student Registration
IMPROVEMENTS
-
Student Transfers –
- Change of Address Flow: We’ve improved the transfer form experience by repositioning the question about school staff ownership of the current address. This question now appears directly below the file upload button—but only when “Change of Address” is selected as the reason for transfer. This update ensures better visibility and a more intuitive flow for users.
- Student Transfer Only Organizations: Organizations with limited, Student-Transfer Only, access in our Arbiter360 States (currently KY and MT) were previously unable to publish programs “Privately.” This has been updated to allow them to do so.
FIXES
- Fixed Report Selection Count Bug: We resolved an issue where the "Select All" checkbox in filtered reports incorrectly counted all users in the report, ignoring filters and pagination. The selected count now accurately reflects only the users shown based on applied filters, ensuring consistency for all organization users across programs.
Arbiter Websites
Improvements
- We updated the site’s robots.txt rules so that Atlassian’s systems can safely read or index pages they need — like for integrations or documentation — while keeping the rest of the site secure and search-friendly.
Bug Fixes
-
Photo Gallery – Public Album Visibility: Resolved an issue where public photo albums were hidden from visitors who were not logged in. Public albums now display correctly for all site viewers.
- Default Page Layout Enhancement: New pages now open using the Full Width layout by default for those that opt this layout for its pages, providing a cleaner and more modern appearance across sites.
Dynamic Team Menu
- The top navigation menu now automatically updates to display the teams linked to your Arbiter Game account. This enhancement ensures your website stays fully connected and synchronized with Arbiter, giving you the most up-to-date team information in one convenient place.
Mobile Apps
Improvements
- The Arbiter Registration App has been updated to the latest version of Expo SDK (54). The app experience will be smoother, and updates now apply automatically without needing to restart the app.
- The Arbiter Registration iOS App is moving from the FamilyID developer account to the Arbiter developer account. This change does not affect users and does not require reinstalling the app.
Bug Fixes
- Resolved an issue where users encountered login errors after selecting “Continue as Fan.”
- Fixed a dark mode UI bug that made text unreadable when managing favorites.
Eligibility Notifications
- A new eligibility reminder has been added - an eligibility notification will be sent to all enrolled coaches and officials when an eligibility opens. This should be helpful to people that register early and need to know when they can start completing eligibility tasks.
School Directory
- On the public directory, we have added the email for staff members to allow the public to more quickly contact the appropriate person at the school.
- With Arbiter 360 you can now CC recipients and change the Reply-To address when emailing member schools, giving you more flexibility and control over communication.
- We fixed the text formatting buttons in the school directory email editor so you can format messages without issues.
- School exports now respect the filters you apply, so the Excel file matches what you see on your screen.
Sprint 521 (10/29/2025)
Scheduling
New Sports and Activities
- Associations and Schools will now be able to schedule events, create rosters, and manage eligibility for the following sports and activities; Stunt, Futsal, Scholastic Bowl, Speech, Debate, Visual Arts, Music, Band, Robotics, and JROTC.
USSF IDs
- Officials and assigners will be able to modify USSF IDs that have been incorrectly linked to an official. When the new ID is saved, we will run the sync with the Learning Center to bring back any certifications the official has completed.
Bug Fixes
- Game imports were failing for assigners if there were new teams on the import. Assigners should now be able to import games that have new teams on them. The assigner level must be unstandardized to add a new team for that level.
- When selecting a date on the calendar in Arbiter Game, schools would see a blank date. Now, if a school selects a date on the calendar, we will show the corresponding date and any events for that day.
Student Registration
IMPROVEMENTS
-
Messages Table – Refreshed Layout and Buttons: The Messages table has
been updated with a cleaner, more organized design. Buttons and layout spacing
have been refined to improve readability and ease of use when viewing or
managing message history.
- These visual updates create a more modern, consistent experience that aligns with other areas of the platform and helps users navigate messaging actions more efficiently.
- Quick Connect – Improved Messaging Display: Organizations with text messaging enabled will now see a cleaner experience when using the Email/Text Selected option. Previously, the Quick Connect marketing message still appeared even though texting was already active.
- With this update, the marketing message is now only shown for organizations that have not yet enabled text messaging, ensuring admins and staff see accurate, relevant information when sending messages.
-
Quick Connect – Recipient Warning for Missing Phone Numbers: When sending text messages from the Reports page, users will now see a warning message and tooltip if any selected recipients do not have a valid phone number.
- This update helps school administrators quickly identify who will not receive the text, reducing confusion and ensuring messages are only sent to valid contacts. The system still sends texts to all eligible recipients, while clearly flagging any that are missing phone numbers or have opted out.
-
Student Transfers – New “State Approved for Sub Varsity” Status: State
users can now select a new transfer status, “State Approved for Sub
Varsity,” during the student transfer review process. This improvement
is for our State Association, Arbiter 360 customers!
This update enables more precise tracking and communication of transfer decisions—especially for cases where a student is approved to participate only at the sub-varsity level. The new status is fully supported across the Student Registration platform and will appear consistently wherever transfer statuses are displayed.
- We’ve upgraded our application’s Puma web server to the latest stable version across all services. This update improves security, performance, and reliability behind the scenes—helping ensure faster load times and stronger protection against potential vulnerabilities. Customers will experience smoother, more stable performance without any changes to their workflow.
FIXES
-
Checkout Page – Order Total Display Fix: We’ve resolved an issue on
the Checkout page where the Order Total did not update correctly when users
selected or unselected registrants during online payment. In some cases,
the total would remain at $0.00 or show an incorrect amount after reselecting
participants.
- With this fix, the Order Total now accurately reflects the correct price any time a user updates their selections—ensuring a clear, consistent, and reliable payment experience.
Arbiter Websites
Improvements
- Implemented dynamic meta tags and SEO optimization for parameterized pages. Each page now generates relevant meta from parameters like school, sport, and season, adds OG tags for sharing, and ensures canonical consistency.
- Added a Photo Galleries toggle in Basecamp, allowing onboarding reps or master admins to show or hide galleries on the site’s frontend. This simplifies configuration for schools that use or don’t use galleries.
- Implemented a GA4 (Google Analytics 4) Tracker Installer in Basecamp. Onboarding reps and master admins can now paste a client’s GA4 Measurement ID to automatically embed tracking into the correct site settings.
Bug Fixes
- Fixed an issue preventing Administrator-level users from accessing Menu Widgets. Administrators can now view and manage widgets as intended.
WIDGET IMPROVEMENTS
-
We changed the way scores and win/loss/tie is displayed to make it more clear
what the result of the game was.
- We fixed an issue where scores were missing on the schedule widget if there was a TBA team on a game. Scores should show up now even if the opposing team has not been selected.
Mobile Apps
Improvements
-
Officials Block Management Improvements:
- Added empty state messaging in time selectors to improve clarity.
- Repositioned the “All Day” option above time inputs to minimize unnecessary data entry.
- Introduced a helper icon for firm blocks to clarify their purpose.
Bug Fixes
- Fixed an issue where extra top padding appeared when viewing teams and individual games on Android devices.
Eligibility Notifications
- A new eligibility reminder has been added - an eligibility notification will be sent to all enrolled coaches and officials when an eligibility opens. This should be helpful to people that register early and need to know when they can start completing eligibility tasks.
School Directory
- School and staff lists have been split out so that states have the ability to see lists in their proper context. If a state wants to see a list of their schools and the primary contact there they can do so from the “Schools” tab and if they want to view a full list of staff at those schools, filter down to specific people, and compose emails they can do that from the “Staff” tab.
Sprint 520 (10/15/2025)
Scheduling
Filtering for assigners on Archived games page
- Assigners can now filter for specific games on the Archived games page. Assigners can restore games to their schedule if needed for payment purposes or scheduling updates.
Archived games showing on contact payment screen
- We will no longer show archived games under a contact's payment screen. Only active games on the assigner's schedule will show. If a school is needing to see an archived game, the assigner will need to restore that game.
League Scheduler support for co-ops
- The league scheduler tool will now support the ability to use co-op teams when building out your leagues schedule.
Game ID added back to the game change emails
- The Game ID has been added back to the game change emails. This ID can be used as a reference for schools and assigners to identify a specific game.
Bug Fixes
- Assigners were getting an error when trying to unassign officials from positions that have been deleted. We will not allow the deletion of positions going forward if officials exist on games using that position. If all games are archived that include that position, we will allow the assigner to remove the position.
- Assigners were getting an improper Repeat of Teams issue for officials when trying to assign them to games. This was related to archived games being considered as part of that setting. That setting will now disregard games that have been archived.
- Users would receive an error In ArbiterLive when trying to view game details for a game with a TBA team. Users should now be able to view those game details.
Student Registration
IMPROVEMENTS
-
Enhancement: Email Notifications for Non-Provided Recipient Addresses
When sending emails from the Reports modal (“Email Selected” or “Edit Selected”), administrators will now see a clear warning if any selected recipients lack an email address. Messages still send to valid recipients, helping avoid confusion about delivery status.
- Upgrade Promotion for Student Transfer Only Accounts: Student Transfer Only organizations now see a new promotional page under the Subscriptions tab. The page highlights the benefits of upgrading to a full Arbiter account, featuring updated visuals, spacing, and links to marketing pages that showcase the full Arbiter experience.
- Sidekiq Version Upgrade: We’ve upgraded Sidekiq, our background job processing tool, from version 6.1.0 to a newer, supported version to improve performance, reliability, and security.
FIXES
- Offline Payment Balance: Families who selected “Pay Offline” during registration were unable to return and complete an online payment because the balance incorrectly displayed as $0. This issue has been fixed; balances now remain accurate, and families can switch to online payment after submission.
- College Advisor Integration: Phone numbers were being sent with an extra “consent” field, causing sync errors. This has been corrected—only the phone number is now sent, and data syncs successfully with College Advisor.
Arbiter Websites
Improvements
- The administrator dashboard has been simplified to show only panels that are relevant to site analytics and statistics. Unnecessary or unused sections have been hidden to create a cleaner and easier-to-navigate experience.
- Form creation is now smoother and more accessible. Conditional logic has been improved, so forms can show or hide fields based on what users select. Styling for multi-column layouts has been fixed to display evenly on all screen sizes. Accessibility has also been enhanced to better support screen readers, making forms easier for everyone to use.
- The security system that protects Arbiter Websites has received a major update. It now includes a redesigned firewall and stronger malware scanning. Login protection and two-factor authentication have been improved for multisite users, keeping websites safer from unauthorized access.
Bug Fixes
- For Arbiter Game widget that are placed in the header or above the menu, its dropdown now displays correctly without being covered by the site’s menu. This fix ensures visitors can easily access all options in the widget.
- Headers for member schools migrated from older rST6 sites now display correctly. This fix keeps layouts consistent and professional across all school pages.
- Visibility issues on dropdown menus when on mobile devices have been fixed. All menu items are fully visible and easy to tap, improving the browsing experience for visitors on phones and tablets.
WIDGET IMPROVEMENTS
- We changed the way scores and win/loss/tie is displayed to make it more clear what the result of the game was.
- If a game was cancelled or postponed, we will still display those games on the schedule widget along with the game status.
Mobile Apps
Improvements
- Updated single event behavior to save only the selected event to the user's preferred calendar rather than saving device specific calendars.
- Improved empty state messaging to provide better guidance when no data is available.
- The event display was updated to show only the date for past events, replacing the previous time-only format.
- Added unique IDs to elements in the mobile app to enable automated testing and integration. (Internal Improvement)
- Implemented error monitoring to improve system reliability and issue tracking. (Internal Improvement)
Bug Fixes
- Resolved an issue where the WebView for multi-factor authentication would close if the user left the app on Android. Users can now switch to other apps (e.g., messaging) and return to complete MFA without interruption.
- Fixed a bug where timezones were not correctly applied when fans saved events to their calendars.
- Corrected an issue where the previously selected day was not applied to the block UI when adding a new block.
- Arbiter Registration App - Mobile Menu Language Selection: On mobile, the account menu closed unexpectedly when selecting the language option, preventing users from changing their preference. This issue has been fixed—the menu now stays open, allowing smooth language selection and navigation.
- Arbiter Registration App - Mobile Compatibility for Reports Page: The Reports page was not displaying correctly on mobile devices—users couldn’t scroll horizontally, and columns overlapped when switching between portrait and landscape. This issue has been fixed, and the Reports table now adjusts responsively across devices and orientations for full visibility and alignment. Please note - the scroll functionally works on the selection of a precise area of the table so as not to disrupt column drag-and-drop.
Eligibility
- States can now enforce clinic completion to be done during specified dates. For example, if coaches or officials are required to take the same online clinic every year, states can enforce that it must be done during the corresponding school year (between 7/1/2025 and 6/30/2026) in order to count. This allows states to require taking the same course each year instead of creating a copy of the same content from one year to the next.
School Directory
- We corrected an issue where downloading the staff report from the school directory was not honoring filters. Now, when you download that report it will remember what filters you've put in place on name, role, or school.
Sprint 519 (10/1/2025)
Scheduling
Update to Time Selection field in ArbiterGame
- The time selection fields used throughout the school's scheduling platform will now allow you to choose from 15-minute increments and also give you the option of AM/PM. We will default to 12 PM when no Team Default has been set up.
Adding Students to Rosters
- When adding a new student to the school's student list, admins will now have an option to Save & Add to Team, which will allow you to put the student on rosters once the required fields are added for that student.
Bug Fixes
- When using Advanced Filters in Arbiter Scheduling, if the user navigates back to the Simple Filters the different filters were being reset to blank. Now, those Simple Filters should reset to what was previously selected before using the Advanced Filters.
- When a school is using Advanced Filters on their schedule and then they navigate back to Simple Filters, those filters were being cleared out. Now, when returning from Advanced Filters the Simple Filters will resort to what was previously selected instead of clearing out.
Student Registration
IMPROVEMENTS
The Physical Date field has been updated with a help-tip to ensure the correct date entry is made.
Physical Date Help-Tip
FIXES
- Email Messages Sent Via App: Email messages were not sending correctly when sent from the Arbiter Registration mobile app. This issue has been resolved, and messages now deliver as expected to the account owner.
- Updated Email Address Display: When users updated their email address, the change saved correctly to their profile but continued showing the old email in the Organization → Users list. This display issue has been fixed, and updated email addresses now appear consistently across all views.
- Student Sync Between Arbiter Registration and Arbiter Game :Sporadically, students who had registered for a sport in Student Registration and met all required fields (first name, last name, graduation year) were not appearing under the Eligibility tab in Arbiter Game. This issue has been fixed, and students now display correctly in Arbiter Game.
- T-Shirt Size Not Saving: An issue where the Youth-Small t-shirt size was not saving or displaying in registration forms has been resolved. All t-shirt sizes now save and display correctly in the family view/edit, organization view/edit, and table view.
- Student Transfer Counts: The “filled” number for student transfers was not displaying all associated users, and the count on the Programs page did not match the “Results” count in the table view. This has been corrected—both counts now accurately reflect the number of students with a completed transfer and display consistently.
- Phone Numbers in People Tab and Download: Phone numbers were showing in the wrong format in the People tab and it's corresponding download. This has been fixed, and numbers now display clearly in the standard phone number format.
Arbiter Websites
NEW
- Improved Search Engine Visibility: All live school websites will now always be visible to Google and other search engines. This fix is vital because if a site is hidden, families and fans may not be able to find schedules, updates, or announcements when searching online. From now on, only test or staging sites will stay hidden, while live sites remain fully discoverable.
- Easier Menu Management: Safety control setting has been added when editing menus. This change helps prevent accidental deletions of the main menu, one of the most important parts of a site. With this update, menus can be updated more confidently while ensuring links and navigation stay intact and easy for communities to use.
FIXES
- Sitemap Loading Issue – Fixed a problem where Content > Sitemap in the administration dashboard would keep loading without results.
- Mobile Menu Display – Corrected an issue where dropdown items in the Teams menu were cut off or misaligned in mobile view.
- Coach User Permissions – Resolved a bug where coaches added via import could not post content. Imported coaches now have the correct permissions, consistent with manually added coaches.
WIDGET IMPROVEMENTS
- The schedule and score ticker will now properly display blank scores and zero scores. Previously, there were issues displaying these accurately or clearly and now a blank score will show a dash and if the score for a team was zero that will be accurate as well.
- The home team will always be listed second on the score ticker.
Mobile Apps
Bug Fixes
- Addressed an issue where games and locations were duplicated in tournaments with multiple sites. Users will now see each game and location listed only once.
- Resolved an issue where student grade levels were being truncated when viewing rosters on certain Samsung devices.
- Fixed a bug where the state abbreviation would disappear on Android devices after tapping the home button on the search school scene.
- On Android devices, users who initially accessed the app as fans and then attempted to log in as admins or officials were frequently shown an error message. This issue has been resolved, and users can now switch roles without encountering errors.
- An issue with the refresh token was causing users to be logged out and prompted to reauthenticate, often with MFA, each time they opened the app. This has been resolved and users who successfully authenticate will now remain logged in.
- A bug on Android prevented any bottom sheet components from being clickable, blocking key actions such as editing blocks, deleting blocks or switching bank account information for payments. This issue has been fixed, and bottom sheets are now fully interactive.
- Fixed an issue where unexpected "�" characters were appearing throughout contract text.
- Refactored the Android post-WebView login redirect flow to improve usability and reduce edge case bugs.
Eligibility Reminders
- We will now send out eligibility reminders to any official or coach who has not finished their tasks a week after the eligibility opens. This should help with conversion rates on users completing eligibility and automate a manual task currently handled by state office staff.
School Directory
- The sort order on the school directory page has been fixed. If you filter for multiple roles (e.g. Athletic Directory, Principal, Bookkeeper) then it will show all staff members grouped by school instead of breaking it up by role.
- States can now filter for staff and coaches at the same time. This is useful if, for example, you're trying to get out communication to all Athletic Directors and Coaches at the same time.
- State Associations who are Arbiter360 will now have access to generate a link to a Public Directory of their member schools. The Public Directory contains information related to the member schools as well as the staff and coaches at the member schools.
Sprint 518 (9/17/2025)
Scheduling
ArbiterGame sync with Facility Scheduler
- For schools who choose to use the integration between ArbiterGame and Facility Scheduler, we will be able to sync over any existing games that were entered before the integration was turned on.
Bug Fixes
- Schools were unable to update games that contained a TBA opponent. That has been update and schools can make the necessary edits to those games.
- The Game Import template was not importing all of the games and providing a reason why the import failed. If games do not import properly, a message will be provided to the user letting them know why the game failed.
Student Transfers
-
Student-Transfers have been greatly improved!
- Now, when you activate the Student Transfers section in your registration program, you have many more options to customize the questions asked, up to 10 reasons-for-transfer, and follow-up questions.
-
You can now define "Reasons for Transfer" and set follow-up questions that
only show based on a registrant’s selected reason.
- Examples: custody change, address change, hardship waivers
- Special logic automatically included for scenarios like homeschool transfers
- For states using Arbiter360 (Montana and Kentucky only at this time) for student transfer management, transfer details are automatically with the state association for governance.
- View the help article here to get started
- Alongside these improvements for schools, we have also improved the state tools available for reviewing these transfer requests. States that have Arbiter 360 can now see all student transfer requests on one page and dive into each one to review the details, add comments, and either approve/reject these requests. This Arbiter 360 feature digitizes the paper trail of student transfers for streamlined review and more reliable record keeping.
-
Introducing a New Footer in Arbiter Registration!
- Updated links, specified support contacts, and improved visuals.
Arbiter Websites
New
- Now Supporting New Arbiter Game Widgets!
- Arbiter Websites now supports the latest Arbiter Game Widgets, making it easier for schools to embed real-time game information such as schedules and score tickers. These widgets are designed to provide up-to-date athletic content and can be added directly to website pages with minimal setup.
- Platform Stability Improvements
- We updated the core of websites to the latest version. This update enhances website speed, ensures compatibility with modern tools and features, and reduces the likelihood of errors. Keeping the platform up to date also lays the groundwork for future enhancements and a more reliable experience for both site administrators and visitors.
- Upgraded Email Delivery System
- The email system used for sending messages from websites such as form confirmations and notifications has been updated. This change improves the reliability of email delivery, especially for Gmail and Outlook addresses, and simplifies setup for administrators. It also adds improved handling to prevent issues related to spam and email failures.
Fixes
-
Cleanup of Unused Tools
- A number of outdated or unused plugins have been removed from the platform to streamline performance and reduce potential security risks. Tools that were no longer necessary or had been replaced by better solutions were carefully audited and safely removed. These include a newsletter tool, a discontinued speech feature, and tools that are no longer used on any active sites.
Mobile Apps
Bug Fixes
- The calendar view for officials now reliably lands on the correct date after scrolling, resolving previous issues with inconsistent behavior.
- Resolved an error that occurred when admins attempted to add scores to tournament games. Additionally, fixed a bug that caused incorrect or duplicate school logos to appear in tournament views.
- Calendar and Favorite icons are now properly aligned with school names across all devices. This update addresses previous spacing inconsistencies on both Android and iOS platforms.
- Email and phone icons on game detail pages now correctly launch the respective mail and dialer apps for admin users on Android. Previously, these icons were non-functional when tapped.
Sprint 517 (09/3/2025)
Scheduling
Restoring Archived Teams
- Schools will now be able to see archived teams that have historical data on the Teams page. From the archived teams, schools will be able to restore a team as an active team.
Bug Fixes
- An issue has been fixed where admins trying to edit a student's profile to add them to a roster were given an error
Student Registration
NEW
- We have built a live “push” for schools utilizing Activities Scheduler for the 2025-26 school-year to automatically create rosters—eliminating the need for duplicate data entry.
- Now that both text messages, using Quick Connect, and emails can be sent to selected recipients, the family-facing “Activities” page has been updated to display all outgoing communications for better compliance, visibility and tracking.
Arbiter Websites
NEW
-
Now Supporting New Arbiter Game Widgets!
- Arbiter Websites now supports the latest Arbiter Game Widgets, making it easier for schools to embed real-time game information such as schedules and score tickers. These widgets are designed to provide up-to-date athletic content and can be added directly to website pages with minimal setup.
-
Platform Stability Improvements
- We updated the core of websites to the latest version. This update enhances website speed, ensures compatibility with modern tools and features, and reduces the likelihood of errors. Keeping the platform up to date also lays the groundwork for future enhancements and a more reliable experience for both site administrators and visitors.
-
Upgraded Email Delivery System
- The email system used for sending messages from websites such as form confirmations and notifications has been updated. This change improves the reliability of email delivery, especially for Gmail and Outlook addresses, and simplifies setup for administrators. It also adds improved handling to prevent issues related to spam and email failures.
FIXES
-
Cleanup of Unused Tools
- A number of outdated or unused plugins have been removed from the platform to streamline performance and reduce potential security risks. Tools that were no longer necessary or had been replaced by better solutions were carefully audited and safely removed. These include a newsletter tool, a discontinued speech feature, and tools that are no longer used on any active sites.
School Directory
- States now have greater visibility into their member schools with powerful new tools to connect and communicate. On the School Directory page, you’ll now see a detailed list of staff members, including their names and roles. You can easily filter this list by role—whether you're looking for coaches, athletic directors, or any other group.
- Once filtered, you can take action right away: send targeted emails directly to the selected group. For example, want to reach all coaches in your state with updates about the upcoming season? Just filter by role and send your message—all from within the School Directory. This streamlined workflow makes it easier than ever to deliver relevant information to the right people, at the right time.
Widgets
🏆 Live Score Ticker
- Our new Ticker Widget automatically pulls live score data from your Arbiter Game account and displays it on your athletics site. It's a dynamic way to keep fans updated with real-time results as the action unfolds.
📅 Detailed Schedule List
- In addition to the ticker widget, the Schedule List widget provides more detail and also syncs directly with your Arbiter Game account, giving fans up-to-date details on game times, locations, and opponents—all in one convenient place on your athletics website.
Sprint 516 (8/20/2025)
Scheduling
Public Directory for Arbiter360 State Associations
- State Associations using Arbiter360 will have access to a public directory of their member schools. This directory can be inserted into the State's website.
Report Updates
- Schools can now use the Officials by Game report to view officials for Home and Away games now.
Bug Fixes
- Deleted students were showing on lower-level rosters in the mobile app. Rosters should now matchup between Arbiter Game and the app.
- Assigners were unable to mass remove archived slots from games. This should allow assigners to update default positions on games.
- Fixed an issue where schools were receiving an error message when mass updating the assigning group on games.
Student Registration
NEW
-
Arbiter 360 Feature! State Transfer Option: A new setting has been added
in the Student Transfers program setup, allowing organizations to choose
whether a program’s transfer details are shared with their State Association
through Arbiter.
-
When Allow Transfers is enabled, organizations will now see a follow-up
option:
“Do you want your State Association to receive these transfer details through their Arbiter account?”- Yes → Transfer data is shared with the State Association.
- No → Transfer data is not shared.
-
When Allow Transfers is enabled, organizations will now see a follow-up
option:
- This gives organizations control over which programs are included in state-level transfers, ensuring only the appropriate data is sent.
- While all organizations will view this option, only schools within an Arbiter 360 State will see the value.
- ALL programs previously created and moving forward will default to “No” for this question.
IMPROVEMENTS
- The Header has been updated for a cleaner, more focused look, removing some of the contact information and links that are duplicated in the footer.
FIXES
-
Signature Validation Fixes and Improvements (Released 8.8.25)
- Extra spaces at the beginning or end of Signature Fields no longer cause errors during signature validation.
- Fixed an issue where the Middle Name field was incorrectly included in signature validation, even when it was not required.
- Signature validation has been updated to remove case sensitivity, ensuring smoother and more consistent processing.
- Resolved an issue when attempting to Save & Finish Later in a program with student transfers enabled returned an error. Registrations now save correctly without interruption. (Released 8.8.25)
- Resolved an issue that caused certain database queries to run multiple times per page load. The affected queries accounted for nearly one-third of all query volume. With this fix, duplicate executions have been eliminated, improving overall performance, resulting in faster page loads and a smoother user experience.
- Fixed an issue where edits to descriptions in Transfer Information and Reasons were not saving correctly. Changes now save as expected.
Arbiter Websites
NEW
Parameterized Pages
Arbiter Websites now supports dynamic team pages, so you no longer need to create a separate page for every sport or level. A single template can automatically adjust to show the right school, sport, gender, and level based on the page link.
This update means:
- Fewer pages to build and manage
- Consistent layouts across all teams
- Posts and photo galleries automatically showing up on the right team page when tagged correctly
Overall, this makes team pages easier to set up, more accurate, and faster to publish.
In-Person Event Attendance Tracking
- We have updated the attendance voucher for in-person events. Attendees will no longer need to manually type in a long URL to mark their attendance - they can now simply scan a QR code! Here's an example of what the new voucher looks like:
This change should make it easier for officials and coaches to mark their attendance
at in-person events and get credit for their eligibility requirements.
Association Selection on Registration
- When officials register they can choose what associations they are part of. Previously, the limit on how many associations an official could join was applied across all sports. This caused challenges for multi-sport officials. With have made an update - association limits are now enforced individually for each sport, allowing for more flexibility and accurate enforcement.
Sprint 515 (08/06/2025)
Scheduling
Co-op Teams
- Schools can now use the Smart Scheduler feature with co-op teams.
Bug Fixes
- An issue has been fixed where admins trying to edit a student's profile to add them to a roster were given an error
Student Registration
NEW
- We have built a live “push” for schools utilizing Activities Scheduler for the 2025-26 school-year to automatically create rosters—eliminating the need for duplicate data entry.
- Now that both text messages, using Quick Connect, and emails can be sent to selected recipients, the family-facing “Activities” page has been updated to display all outgoing communications for better compliance, visibility and tracking.
Arbiter Websites
NEW
-
Now Supporting New Arbiter Game Widgets!
- Arbiter Websites now supports the latest Arbiter Game Widgets, making it easier for schools to embed real-time game information such as schedules and score tickers. These widgets are designed to provide up-to-date athletic content and can be added directly to website pages with minimal setup.
-
Upgraded Email Delivery System
- The email system used for sending messages from websites such as form confirmations and notifications has been updated. This change improves the reliability of email delivery, especially for Gmail and Outlook addresses, and simplifies setup for administrators. It also adds improved handling to prevent issues related to spam and email failures.
-
Platform Stability Improvements
- We updated the core of websites to the latest version. This update enhances website speed, ensures compatibility with modern tools and features, and reduces the likelihood of errors. Keeping the platform up to date also lays the groundwork for future enhancements and a more reliable experience for both site administrators and visitors.
FIXES
-
Cleanup of Unused Tools
- A number of outdated or unused plugins have been removed from the platform to streamline performance and reduce potential security risks. Tools that were no longer necessary or had been replaced by better solutions were carefully audited and safely removed. These include a newsletter tool, a discontinued speech feature, and tools that are no longer used on any active sites.
School Directory
- States now have greater visibility into their member schools with powerful new tools to connect and communicate. On the School Directory page, you’ll now see a detailed list of staff members, including their names and roles. You can easily filter this list by role—whether you're looking for coaches, athletic directors, or any other group.
- Once filtered, you can take action right away: send targeted emails directly to the selected group. For example, want to reach all coaches in your state with updates about the upcoming season? Just filter by role and send your message—all from within the School Directory. This streamlined workflow makes it easier than ever to deliver relevant information to the right people, at the right time.
Widgets
🏆 Live Score Ticker
- Our new Ticker Widget automatically pulls live score data from your Arbiter Game account and displays it on your athletics site. It's a dynamic way to keep fans updated with real-time results as the action unfolds.
📅 Detailed Schedule List
- In addition to the ticker widget, the Schedule List widget provides more detail and also syncs directly with your Arbiter Game account, giving fans up-to-date details on game times, locations, and opponents—all in one convenient place on your athletics website.
Sprint 514 (07/23/2025)
Scheduling
Mass Update Assigning Group
- Schools can mass update the assigning group that is attached to a group of games. When mass updating, it will update the to the default assigning group listed for the home team. A school can only update their home games that have no officials already assigned.
Co-op Teams in ArbiterLive and the Arbiter app
- Schedules, Scores, and Rosters can be seen for co-op teams in ArbiterLive and the Arbiter app.
Bug Fixes
- Contact game counts were including archived games. This has been updated so that game counts shown for contacts only include games listed on the Schedule page.
- Game total limitations for officials were including archived games. This was preventing officials from getting new game assignments.
Student Registration
NEW
- We have built the first iteration, for schools in Virginia, of sending data from Arbiter Registration to Activities Scheduler to allow schools using Activities Scheduler to automatically create rosters for the school year—eliminating the need for duplicate data entry.
- Now that both text messages, using Quick Connect, and emails can be sent to selected recipients, the organization-facing report's Messages Page has been updated to display all outgoing communications for better compliance, visibility and tracking.
FIXES
- We’ve fixed an issue where, during registration, if users attempted to continue without completing all required fields, the agreement fields would fail to validate properly. This caused the “Continue” button to save the draft indefinitely. The validation process now correctly identifies incomplete agreement fields and prompts users as expected.
Sprint 513 (07/09/2025)
Scheduling
Supporting School Teams
- Schools can now remove teams from their teams' list as long as the team does not have games or rosters for the current school year.
- Schools will also be able to merge existing teams into one another as long as the sport and gender match.
Bug Fixes
- Schools received a blank page after creating a game and trying to send the game to an assigning group. This was related to the assigning group having all their previous games archived. We have fixed this issue to allow schools to upload their schedules to the correct assigning group.
- Officials were able to self-assign for games they were no longer ranked for. This has been fixed so that officials only see games for self-assign that they are currently ranked for.
Partner API
- Partners are able to pull co-op teams and the schedules for those co-op teams in the Partner API
Student Registration
NEW
- The team built the means for Student Registration Data to be sent in an initial push to rSchoolToday's Activities Scheduler to maintain service through the 2025-2026 school year.
IMPROVEMENTS
- Organizations utilizing CardPointe payment processing will now be able to view the Student Registration organization name within CardPointe's ‘Copilot’ Transaction Page report via custom fields.
FIXES
- We've resolved an issue where users could save a program without selecting a program type or after deleting the program title. Program type and title fields now validate correctly, ensuring all programs have the required information before saving.
- We've fixed an issue affecting NCSA and College Advisor modal fields. Both now auto-populate correctly, and phone number validation has been enforced—both phone numbers are required and populate as expected.
- We have updated the link on the Student Registration Reports page to route here, as the previous link was broken.
Arbiter Websites
NEW
-
Locked Sections in Page Builder
-
You can now lock specific sections on your pages so that certain
users, like coaches, can't edit or delete them. This is especially
helpful for sponsor ads, banners, or anything you don’t want accidentally
moved or changed.
- Ad areas stay put – Coaches and other limited users can’t drag, delete, or change these locked sections, even through the Navigator.
- Admins still have full control – Editing is restricted based on user roles, using global widget feature and Advanced Access Manager.
- Keeps things cleaner – No more fixing layouts after someone unknowingly edits the wrong block.
- Why it matters: This helps protect sponsor visibility, saves you time, and reduces mistakes from users who just need to update simple content.
- Want it enabled? It’s already available. If you want to lock specific areas on your site, reach out to your onboarding rep or admin team.
-
You can now lock specific sections on your pages so that certain
users, like coaches, can't edit or delete them. This is especially
helpful for sponsor ads, banners, or anything you don’t want accidentally
moved or changed.
Google Sign-in now available!
We’re excited to announce that Google Sign-In is now supported in Arbiter Game! 🎉
Users who are already in the system with a personal or work Google email account can now log in seamlessly using their Google credentials. This update makes it easier than ever to access your Arbiter Game account.
What’s New:
- 🔐 Google Sign-In Integration: Log in with your Google account in just a few clicks.
- ✅ Available for users with existing @gmail.com or Google Workspace email addresses registered in the system.
Facilities Scheduler
We’re excited to unveil a powerful enhancement to your Welcome Page experience: the brand-new Admin Dashboard. Designed with efficiency in mind, this new interface puts today’s events and all pending approvals—from requesters to events—right at your fingertips.
No more switching between screens or digging through menus. Now, everything you need to stay organized, in control, and one step ahead lives in a single, streamlined workspace.
✅ Interact with ease: Click directly into each dashboard component to take action—approve new requesters, review upcoming events, or spot calendar conflicts in real time.
Ready to take a look? Here's your updated dashboard in action.
Door Passes
We've introduced the ability to manage Door Pass Information based on individual locations. This update makes it easier to share location-specific details like:
- Door pass requirements
- Key pickup instructions
- Key return guidelines
To enable this feature, go to General Settings> System Settings and turn on 'Show Location Door Pass'. The user will be able to add the details under the Location availability.
This improvement helps ensure everyone has the right access info, exactly where they need it.
Sprint 512 (06/25/2025)
Scheduling
Supporting Co-op Teams
- Schools can now schedule games for their co-op teams using the Import template
- Schools can schedule Tournaments and Meets using co-op teams
Bug Fixes
- Associations and Schools should now be able to edit Groups Details and School Details.
- Coed games will be supported in the import template for Assigners
- Assigners are able to accept games on behalf of officials and those accepted slots not become unverified.
- When searching for a student to add them to a roster, you should be able to look up any student.
Student Registration
IMPROVEMENTS
- We’ve updated the NCSA component to replace the previous "Yes/No" option with a dropdown menu. This new format allows participants to indicate their level of interest more accurately, helping NCSA better evaluate and engage prospective student-athletes.
FIXES
- We resolved an issue that previously caused inconsistencies when uploading CSVs for invitations. You can now successfully upload files with or without parent fields, with or without assigned programs, and whether selecting an existing or new user. Invitations are processed correctly, new users are created as expected, and all fields match the uploaded CSV data.
Facilities Scheduler:
Facilities Scheduler Update – Improved Request Filtering
- As part of our preparation for the upcoming Facilities Dashboard, we've updated the request filtering experience in the Facilities Scheduler.
What's Changed:
- Replaced the previous checkbox filters with an improved interface.
- You can filter facility requests as usual by status: New, Approved, In Process, Denied.
Why This Matters to You: This update streamlines the process of reviewing and managing requests, making it faster to access relevant submissions. It also sets the stage for seamless integration with the new dashboard tools.
Sprint 510 (05/28/2025)
Scheduling Updates
Supporting Co-op Teams
- Schools can set up co-op teams and choose the other schools who are participating in the co-op.
- Schools can also add coaches and players to the rosters for co-op teams that have been set up.
- Coming Soon: Schools will be able to schedule games using co-op teams and view any schedules, rosters, and coaches for those teams on Arbiter Live and the Arbiter App
Arbiter App Updates
View Transportation Details
- Transportation details can now be seen under the Game Details when viewing games as a School or as a Fan.
Paid Date and Accept-by-Date Visible to Officials
- Officials can now track the Paid Date for games paid by Arbiter Pay through the app when viewing game details.
- Officials will see the Accept-by-Date for a game if the assigner has required the official to accept the game by a specific date.
Student Registration
NEW
- Updated Transfer Status dropdown options are now available to assist users in a more clear process and enable future functionality for Arbiter360 State Accounts to manage State-Wide Student Transfers. State and Appeal Review Requested Statuses are to be used by schools within an Arbiter360 state.
-
The following statuses will be changed to reflect the new status options.
(Please note “State Approved" and “State Rejected” statuses will remain the
same.)
- Choose Status = In Review - Receiving School
- School Approved = Approved
- School Rejected = Rejected
- Board Review = Appeal Review in Progress
- Needs Review = In Review - Receiving School
- A new internal tool was built to allow for the creation of Student Registration Organizations en masse, including the automatic email invitation for a designated user to claim ownership of the organization.
IMPROVEMENTS
- Previously, when creating a new section option, the popup did not close after clicking “Save,” and the new option didn’t appear until after a manual refresh. This has been fixed — the popup now closes upon saving, and the new option is immediately visible in the section.
- Resolved an issue where in some reports, when filtering a report by last name only would not display the last name in the table view. The table now correctly shows when filtered by last name alone.
- We’ve resolved an issue in the staging environment where CSV uploads were not working properly within the Invitations feature. This fix allows us to proceed with testing upcoming enhancements that will support including additional data when inviting students.
- The Sports Injury Coverage section was incorrectly showing “2024” for the gap-medical insurance offering. This has been corrected to reflect the accurate coverage period.
Title IX
Admin monitoring
- State admins can now monitor Title IX progress for their schools. Get a breakdown for each school which sections they've completed, and if they have submitted you can view and audit their report.
Sprint 509 (05/14/2025)
Scheduling Updates
Remove Teams with Archived Games
- Assigners will now be able to remove any teams from their account, even if those teams have archived games. If a game for a removed team is restored, the team will also be restored to the team list.
Importing Games with Assignments
- A fix has been made to allow assigners to use the Import Games with Assignments template to quickly make assignments.
School Registration
Mark School as Paid
- State Associations can now indicate whether a school has paid their dues via the check option during School Registration.
Adding Users
- When you import a group of users, you now have the option to send the welcome email to them or not. You now have control over this communication, so you aren't sending out a lot of emails unnecessarily.
STUDENT REGISTRATION
NEW
- Arbiter Implementation teams can now assign Program Templates to specific states, ensuring a more streamlined and relevant setup experience. Templates will no longer appear for schools where they don’t apply—making implementation cleaner and more accurate.
- A default “Physical Date” field has been added to all program setups to help standardize data collection and address a commonly requested question. This update ensures greater consistency and saves time for users during setup.
IMPROVEMENTS
- The first column on the Reports page now remains visible when scrolling both horizontally and vertically, making it easier to keep key information in view while navigating large reports.
- Section Option names added as columns in a report will now wrap text, preventing overly wide columns and improving overall readability.
Sprint 508 (4/30/2025)
Scheduling Updates
Unranking officials
- Assigners will now be able to unrank an official from a position even if that official is on archived games. If the assigner wants to restore a game that the unranked official is on, the official will become ranked again when the game is restored.
Title IX
Preliminary report
- Schools can now download a preliminary Title IX report. This enables them to preview how the final PDF will look after they submit which will save time and helps them avoid mistakes.
Saving your progress
- Fixed an issue where Title IX info was not saving correctly. Now, whenever you click any save button it should save your progress.
School Registration
Registration payment options
-
State Associations can now decide the different payment options for a school
to use when completing school registration and paying any association dues
or sport fees.
- Payment via Credit Card- associations can use their RapidPay or ProPay account to collect fees
- Payment via ArbiterPay- associations can allow schools to use their ArbiterPay funds to pay for School Registration
- Payment via Check- associations can let schools choose the Check option. This allows a school to submit a check to the association, and the association will be able to then mark the school as Paid.
STUDENT REGISTRATION
NEW
-
New Payment Processing Option for rSchool Migrating Schools:
For rSchool organizations transitioning into Arbiter Registration, CardPointe credit card processing is now supported! Schools can configure CardPointe as a payment method using their existing merchant credentials. An “Other” payment method will also be available for offline payments. Payment management, including refunds, will continue to be handled through the CardPointe merchant portal. If a refund is issued in CardPointe, the corresponding registration record in Arbiter Registration should be manually updated to reflect the change.
IMPROVEMENTS
Internal and custom fields with long names were previously causing overly wide columns in the updated Reports table. We've now added text wrapping for these headers, allowing titles to remain readable without stretching the column width. This improves readability and keeps your reports easier to navigate.
FIXES
- Previously, participant selections made on one report could carry over when navigating to a different report, incorrectly showing selected participants that weren't actually chosen. This has now been resolved—participant selections will reset appropriately when switching between reports, ensuring accurate and expected behavior across all views.
- We’ve resolved an issue where column headers would not align after dragging and dropping columns and then scrolling down the report. Headers now persist with their appropriate column when scrolling.
- Previously, selecting “Edit Participant” from a report would incorrectly open the participant’s view page instead of the edit screen, causing an extra click. This has been fixed—users are now taken directly to the edit view as intended.
Sprint 507 (4/16/2025)
Scheduling
Practice Notifications in Arbiter Live
Team followers will now receive notifications in Arbiter Live reminding them about practice times and locations, ensuring parents stay updated.
View Team Contacts in Arbiter One
Assigners and officials can now click on a team in Arbiter One to view the Athletic Director or Head Coaches of the associated teams, making it easier to access team contacts.
USSF Re-Sync
Assigners using the USSF integration can now re-sync an official's Arbiter account with the Learning Center to get the latest updates for that official. The re-sync option is available on the official's profile from the Monitor Eligibility page or People page, under Additional Information.
Mapping Preferences in the App
Users can now choose their preferred map app when clicking on a location in the Arbiter app for directions, offering more flexibility.
Improvements
Fixed an issue where schools were showing as duplicates on the Schools Report for State Associations.
Eligibility & Registration (Officials)
Years of Experience
Arbiter now automatically tracks officials' years of experience. As officials register each year we will add a year of experience to their profile on a sport-by-sport basis. This is also organization specific. For example, I may live on the Washington Oregon border and officiate in both states. I may also officiate multiple sports. So, it's possible that I have different years of experience between states and sports. We'll keep track of all of that, and if your state wants to bring in historic data from before you used Arbiter's Registration product, we can support that too.
In-Person Event Eligibility Tracking
We fixed an issue where in-person event attendance was not being tracked on eligibility.
Student Registration
Improvements
We are excited to include the addition of a “Columns” dropdown to filter your Report. This allows users to further customize what data shows limiting the navigational efforts.
Fixes
We fixed an issue for Mac users regarding the horizontal scroll bar on the Reports page.
Facility Scheduler
Search by Event Name
Finding events on your calendar just got simpler. You can now search by event name on the monthly view, so if you know what you're looking for, you can get to it faster—no extra clicks or scrolling needed.
This update is especially helpful for District and School Administrators who want quick, real-time results while checking what’s happening across schools. Less time searching, more time planning!
Sprint 506 (4/2/2025)
Scheduling
Making changes to Sports/Levels/Positions
We've made it easier for assigners to manage their scheduling account by allowing sports, levels, and positions to be updated while there are still existing games.
- If a game is Restored from the Archived page, any deleted sport, level, or position used on that game would be restored to the assigner's account.
- Assigners can remove sports, levels, and positions without needing to delete any prior paysheets, evaluations, or penalty reports
Exciting updates to our Arbiter Game and Facility Scheduler integration
Clean up, tear down, event type, and any event notes will now be included as part of the details sent over from Arbiter Game to Facility Scheduler
School Enrollment Count
Schools can now track historical enrollment counts
Fixes
Decline emails were not being sent to Assigners when an official would decline through the New Game email.
Facility Scheduler
Enhanced Reporting Capabilities
We’ve made improvements to our reports, allowing for greater flexibility and more detailed insights. The following enhancements have been implemented:
- Facilities Setup Report – Added a Requester Type filter option for more precise reporting.
- Facilities Use Report – Now includes contact information for better tracking and communication.
- Client List Report – Introduced a Routing Approval Setup field, enabling admins to easily identify the approver for specific requests.
- Deposit Report – Added a client filter to improve financial tracking and reporting
Eligibility & Registration (Officials)
Registration Payments Report
We have added the registrant's email to the registration payments report. This should help you more quickly identify officials and workers who have paid and enable you to communicate with them after exporting the payments report.
School Registration upgrades for Arbiter360 States
- State Associations having their Schools register through Arbiter will now be able to charge fees based on Enrollment Count
- State Associations will also be able to require consent from the school for any necessary forms during School Registration.
Student Registration
New & Improved: Arbiter Registration Reports Page
We’ve redesigned the Reports page in Arbiter Registration to give you a faster, more flexible, and more intuitive experience. Whether you're tracking participation, filtering data, or reaching out to families—everything is now easier and more efficient.
- Participant Search & Sorting - Quickly find participants by typing a full or partial name—first or last. You can also sort the Participant Name column using the triangle icons to toggle between ascending and descending order of first or last name.
-
Customize Your View - Take control of how your data
is displayed:
- Sort any column with one click
- Filter specific values using the new funnel icons
- Reorder columns by dragging and dropping them
- Reset your view at any time with “Clear Filters”
-
Streamlined Drop-Down Menus -
- Toggle between page and table view from the top left
- All download options are grouped together
- Links adjust automatically based on your report type
-
Select-All Persists Across Pages
- Select participants across multiple pages—no more selecting page by page. Once you’ve made your selections, use Edit Selected or Email/Text Selected at the top of your report to take action.
-
Send Emails to the Right People
- Now you can choose exactly who receives report-based emails. No more defaulting to just the account owner. Just make sure the recipient’s email address is captured during registration.
-
Introducing Quick Connect: One-Way Text Messaging
- Stay connected with families, students, and coaches using Quick Connect—our new one-way text messaging tool, available directly from the Reports page. Keep everyone informed in just a few clicks.
Learn more about the page with our Help Article, which will continue to be linked via pop-up in the product itself for the next few days!
Widgets and rAPI Website
Branding changes
All widgets created in the rAPI client manager, both existing and newly created now feature the Arbiter logo prominently at the bottom when the option “Include Arbiter logo” was set to ON.
Branding changes for the rAPI website! The rAPI website is now using colors of Arbiter, take a look a it at https://api.rschooltoday.com
Sprint 505 (3/19/2025)
Scheduling
ArbiterGame+Facility Scheduler Integration
Seamlessly sync your events between ArbiterGame and Facility Scheduler—no more double-entry, no more double-bookings!
- This first phase of the integration will send data from ArbiterGame to Facility Scheduler. Phase two, set for later this year, will include sending data both ways.
Mobile App Upgrade
The full sport name will now show for an official when viewing the game details of an assigned game.
Bug Fixes
Assigners were receiving an error message when looking up sites to add a new site. Assigners should be able to filter for sites within a mileage range.
Payments
Instant Transfers
Instant Transfer is BACK! Officials and Event Workers paid via Arbiter Pay will be able to choose Instant Transfer to get their funds immediately. This is a fan favorite and is now backed with even more security to keep everyone safe. This is a new, fast option but all other transfer options are still available if you prefer the free, 1-3 business day method.
Student Registration
Association Dashboard (NCR)
An all-new dashboard in ArbiterOne for associations to track the progress and activity of affiliated schools in Student Registration.
Improvements
Added additional information to data-send for our super-group dashboard in Arbiter!
Coming Soon
We are putting final touches on the new-and-improved Reports functionality for our next release! With this improvement comes the ability to purchase Quick Connect, our out-bound texting feature!
Sprint 504 (3/5/2025)
Scheduling
State Association Schedule Enforcement
State Associations can now set by-law rules for when member schools are able to add or edit games. A message can be provided by the State Association for schools to follow a process for any games that need to be added or edited within the date range the State rules.
Fixes
- Schools were unable to create any Teams in their ArbiterGame account if it was a brand-new entity.
- When texting partners in the app, the whole crew was not being included in the mass text option.
- Officials were unable to see games on their schedule if they had a pending group invite from the group assigning them games.
- Users were receiving a blank white screen in the app after logging in.
Users and Designated Representative Staff Role
We've added a new role for school staff. Designated Representatives can now be added. By default, these users will have the same permissions as the Principal, but this can be customized if needed
Eligibility & Registration (Officials)
Eligibility Badges
If an official is certified for multiple eligibilities for the same sport, they should now see all badges for those sports on the People page instead of just one badge per sport. We will still only show the highest level of achievement per eligibility.
Student Registration
New
The email signatures have been updated with our new branding and logo.
Improvements
- In the Page View of a registration, the Save and Continue button previously navigated to the next registrant. Based on user feedback, it will now remain on the updated registration’s Page View after saving.
- Step-Father and Step-Mother have now been included as additional options in the Parent/Caregiver area of programs.
Fixes
- A bug affecting the Custodial field in the Parent/Guardian section of registration forms has been fixed. Previously, selecting this field could remove parent/guardian details, including phone numbers and emails, and saved selections wouldn’t display when editing. These issues have been resolved, ensuring all information remains intact and selections are properly shown when revisiting the form.
- When mass updating student data in the student list in ArbiterGame, users were receiving an error message due to graduation year being invalid. Students can be mass updated now without providing a graduation year.
Sprint 503 (2/19/2025)
Scheduling
Updates to Archive Games
- Assigner archived games will not be included as part of the game count shown for officials on the People page.
- Assigner archived games will not be included in conflict checking when importing games
- Assigner archived games will be shown on an official's schedule and be marked with a status of 'Archived'
- Original game numbers will be shown on Invoices and Paysheets that contain assigner archived games
API Changes
- The LastModifiedDate will be updated for the GetGames call when additional score details are added to a game (OT status, Innings Count, VB Set Scores)
Fixes
- Schools trying to use the Mass Email event workers feature were encountering a time out when trying to send to a large list of workers.
- Android users were unable to scroll through the State selection when searching for a school in the app
Student Registration
New
The Report page for the Table and Page View has been updated and streamlined to make it easier to both view and organize.
Improvements
Account security has been improved with additional validation for the first and last name of the account user. It will now check for characters and numbers that aren't normally used in names, returning an error for any incorrect usage.
Fixes
- We've resolved an issue where updating certain fields within the parent/guardian form block would remove information such as phone numbers and emails from that area
- Logic has been updated so that using the Save and Continue button within the edit page of a participant sends the user back to that participant's view page, instead of the next participant in the program
Sprint 502 (2/5/2025)
The Arbiter Brand
Big news from the Arbiter team! We're simplifying our name from ArbiterSports to Arbiter as we expand our mission to serve the broader educational community.
With over 40 years of service and over 65 million Americans served, we're building on our legacy of excellence in sports management to deliver comprehensive solutions for all educational events and activities.
The future of educational event management is here. And it's all in one place. Learn more about our evolution here: https://hubs.la/Q033q73c0
Scheduling
We’re excited to share that Arbiter is enhancing how games are archived to help you retain information, reuse game numbers, and maintain a cleaner account.
What's New:
- Archive Games with Data: Games can now be archived even if they have attached data (paysheets, evaluations, penalty reports). You no longer need to delete key information when resetting for the new year.
- Reusing Game IDs: Once a game moves to the Archived Games page, its original Game ID can be reused—including Game ID 1.
- Comprehensive Payment Reports: Payment reports will display all games connected to those payments for better tracking.
- No Permanent Deletions: Games on the Archived Games page can’t be permanently removed, as reusing game numbers eliminates this need.
- Simplified Game Removal: Clicking the trashcan will remove the game from your schedule but keep it accessible on the Archived Games page.
- Restore Archived Games: You can restore games with attached data (officials, paysheets, evaluations, etc. when needed.
Arbiter360
Title IX Reporting
We’re excited to announce a new feature in Arbiter – Title IX reporting! This feature is available to all Arbiter360 clients and supports state-to-school level Title IX reporting. States can now set up a template for their schools to capture information related to gender proportionality, financial information, facility checks, and student surveys.
This new feature will help states support their schools in their efforts to foster an equitable athletic environment for all their student athletes. Additionally, it will provide the tools needed at the state office to quickly see how schools are progressing with their report, and who may need follow up.
Initially, we are just rolling out the Financials section, but we will continue to develop the other areas to support comprehensive Title IX reporting. Stay tuned for more updates!
Student Registration
New
We welcome the new Arbiter brand in Arbiter Registration!
Enablement
- Our team worked to send data to the Arbiter platform for a future dashboard display!
- Coming Soon: A brand-new, enhanced Reports page! Stay tuned to see what we’ve been working on in our latest sprints!
Sprint 501 (1/22/2025)
Scheduling
Scheduling against Out-of-State Opponents
If a school has multiple opponents from different States, but with the same name, the State abbreviation will be displayed in the opponent's list.
Arbiter Mobile Updates
- Fans should be able to see Games, Practices, Rosters, and Coaches of any teams from a school.
- Officials can see Assigner details and school contact information in the mobile app when viewing their game details.
Payment
Fixes
- Some schools were getting a failed payment error when trying to execute payments. This has been resolved, and all valid payments should go through again.
- The payment details report was not always including event workers. This has been fixed.
- Some assigners publish their own 1099s. For those doing that, some of them were getting stuck in processing. We reset those and figured out the issue and put a fix in place.
- There are times when a user needs to request a new Arbiter Pay prepaid card after their old one was lost or expired. There was an issue with requesting a new card that has been fixed.
Student Registration
New
High-level account data-points are now being sent to ArbiterGame to enable a dashboard build for 360 and other ‘parent’ level organizations. This includes Total Accounts, Account status, and other Account information such as number of registrations, registration type, and organization ID.
Improvements
- You can now use the "Save and Continue" button in a report's page view to update a participant's status and be automatically redirected to the next participant in the report. Previously, this process required manually navigating back to the next participant from the table view. This enhancement streamlines your workflow, saving time and effort.
- The following security measures were put into place due to an abundance of spam accounts being created: Names containing Chinese, Japanese, or Korean (CJK) characters or numbers over 99 will now trigger an error and require correction before saving. Additionally, first and last names are limited to 26 characters to ensure accurate and standardized account data.
Fixes
- We’ve resolved an issue in the Injury Management feature where attendance dates were sometimes incorrectly recorded as the following day. This was caused by the system using Coordinated Universal Time (UTC). The time zone has now been updated to Pacific Time to better align with our customers' needs and ensure accurate date logging.
- We’ve fixed an issue where users were unable to save prices with decimals when for add-ons in subscriptions. Previously, decimal values would either round down to the nearest whole number or fail to save entirely. You can now successfully enter and save prices with decimal values for add-ons.
Sprint 425 (1/8/2025)
Scheduling
Stay connected with your contacts from the app!
Users who are logged into the mobile app will have access to a Connect tab where they can now access the contacts for their affiliated organizations such as officials, assigners, school admin, event workers.
Find that out-of-state site locations with ease
Updates to the Sites page in ArbiterGame allows schools to quickly add sites for games or tournaments hosted within any distance of their school.
Eligibility & Registration (For Officials)
Eligibility Badges Fix
Eligibility badges were not all showing on the profile modal. This has been fixed so you'll again be able to quickly review official and coach eligibility.
Student Registration
New
We’re excited to launch our partnership with Vertical Insure (Vi) this release. This new offering provides families with the opportunity to purchase Accident & Injury Insurance during Athletic registrations, reimbursing up to $5,000 for out-of-pocket medical costs from injuries during activities.
How It Works
- Available for Athletic type programs in Student Registration.
- Registrants can opt in, complete payment during registration, and receive policy details via email.
IMPROVEMENTS
We have updated the College Advisor Logo to the following!
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