The Trip Requests are routed directly to the Dispatch and Driver Assignment. Here, you can see the pending request and the dispatch options where to Cancel or Reschedule the trip.
Find the trip # in the Pending list and click the View Selected button to see its details. Canceled trips are in red text.

Note: If you have enabled the option to Allow Transportation Company to accept/decline trips to route the Trip Request to the Driver Assignment , first the Transportation Company contact needs to approve the Trip Request to continue with the process.
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